Terms and Conditions


PRICING 
All Prices are in Indonesian Rupiah. 

PRODUCT WARRANTIES 
Goods for sale on our web site www.fisik.id that are new are supplied with the manufacturer's warranty or our own warranty unless otherwise stated. 

DELIVERY 
FISIK offer a delivery service using JNE. Shipping charges will be as per our shipping pricing structure. All goods are fully insured in transit. The shipping prices are for 1 Carton - If 2 cartons are required you may have to pay another shipping charge. We will advise you by e-mail if 2 or more boxes are required.

ACKNOWLEDGEMENT OF ORDER 
We will acknowledge all orders by e-mail (please ensure that you put in exactly your correct e-mail address). 

ORDER ACCEPTANCE 
Your order is not accepted until your credit/debit card is processed. FISIK reserves the right to refuse an order for reasons of lack of information to process the order or from a credit decline. 

ORDER CANCELLATION 
You have the right to cancel your order within 3 working days. If the goods have already been dispatched they must be returned to us in an unused condition. Any cancellation of order must be notified in writing within this period. To cancel send an e-mail to sales@fisik.id

COMPLAINTS 
In you have a complaint about this web site or our service e-mail us at care@fisik.id and we will attempt to satisfy your complaint. We will aim to respond to and resolved the complaint within 7 working days.

IMAGES 
All images are for illustration purposes only and actual colors may vary from web site image.